Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how Keany Produce and Gourmet (“we,” “us,” or “our”) collects, uses, stores, and shares the personal information obtained through our

PRIVACY POLICY

This Privacy Policy describes how PJK Wards Holdings, LLC d/b/a Ward’s Produce (“we,” “us,” or “our”) collects, uses, stores, and shares personal information obtained through our website, https://wardsproduce.com/, and any related websites or online services we operate, including https://orders.wardsproduce.com/(collectively, the “Site”).

Please read this Privacy Policy before using the Site or submitting any personal information. By using the Site, you acknowledge the practices described below.

You are encouraged to review this Privacy Policy whenever you visit the Site to make sure that you understand how any personal information you provide will be used. If you link to other websites, please review the privacy policies posted at those websites.

INFORMATION COLLECTION

We collect personal information that you voluntarily provide to us, including, but not limited to, names, postal addresses, email addresses, phone numbers, business or company information, and any other information you choose to provide when contacting us, creating an account, requesting information, signing up for communications, or otherwise interacting with the Site.

We may also collect information related to customer accounts, orders, deliveries, billing, payment processing, product preferences, and customer service communications.

We may also automatically collect certain information when you use the Site, such as your IP address, browser type, device information, pages visited, referring website, and information collected through cookies or similar tracking technologies.

The information you provide is used to fulfill your specific request, provide and improve our services, communicate with you, manage customer relationships, operate and secure the Site, and send marketing or promotional communications where permitted by law or with your consent.

LEGAL BASIS FOR PROCESSING

Where applicable, we process personal information based on several legal grounds:

• Consent: When you have given consent.
• Contractual Necessity: To perform a contract with you or take steps at your request before entering into a contract.
• Legitimate Interests: To pursue our legitimate business interests in a way that is not overridden by your legal rights.
• Legal Obligation: To comply with applicable legal obligations.

COOKIES AND TRACKING TECHNOLOGY

Our Site may use cookies and other tracking technologies to enhance user experience, operate the Site, remember preferences, and gather information about how visitors use the Site. Cookies are small files stored on a user’s device that enable us to recognize a browser and capture certain information.

We may use both session cookies, which are deleted when a user closes their browser, and persistent cookies, which remain on a user’s device until deleted or expired.

Cookies and similar technologies may collect information such as IP address, browser type, device identifiers, pages visited, and interactions with the Site. If users have previously provided identifiable information, cookies may be associated with that information.

We use analytics tools to help us understand how visitors use the Site.

We may use advertising or marketing cookies to help deliver relevant content or measure the effectiveness of advertising.

Users can manage their cookie preferences through their browser settings.

DISTRIBUTION OF INFORMATION

We do not sell personal information in the ordinary sense of exchanging it for money.

We may share personal information with service providers and business partners who help us operate our business and provide services, such as website hosting providers, technology vendors, customer service providers, email or marketing platforms, analytics providers, payment processors, delivery or logistics providers, security providers, professional advisers, and other vendors who process information on our behalf.

We may also share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; (2) trying to protect against or prevent actual or potential fraud, unauthorized transactions, security incidents, or other unlawful activity; or (3) investigating fraud or unlawful activity that has already taken place.

The information is not provided to these companies for their own marketing purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes. You may opt out at any time by following the instructions provided in the message. Message and data rates may apply.

DATA SECURITY

We take reasonable measures to protect the security of users’ personal information. Only authorized employees, agents, contractors, and service providers who need the information for business purposes have access to this information and are expected to keep it secure and confidential.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

RETENTION POLICY

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements, unless a longer retention period is required or permitted by law.

INTERNATIONAL DATA TRANSFERS

Personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy.

USER RIGHTS

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. These may include the right to:

• Access your personal information.
• Update or correct your personal information.
• Request deletion of your personal information.
• Withdraw consent for certain processing activities.
• Object to or restrict certain processing activities.
• Request a copy of your personal information in a portable format.
• Opt out of certain uses or disclosures of personal information, where applicable.

To exercise these rights or submit an inquiry, please contact us using the information provided below.

We may need to verify your identity before processing certain requests. We will respond to requests as required by applicable law. We will not discriminate against you for exercising privacy rights available to you under applicable law.

CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under the age of 16 without parental consent.

If we become aware that we have inadvertently received personal information from a child in violation of applicable law, we will delete such information from our records.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to make changes to this Privacy Policy at any time. Any such changes will be posted on this page with an updated “Last Updated” date.

Users are encouraged to review this Privacy Policy periodically for any updates. Continued use of the Site after any changes are posted means you acknowledge the updated Privacy Policy.

CONTACT US

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise a privacy right, please contact us at:

Ward’s Produce
900 Withers Rd
Raleigh, NC 27603

Email: [email protected]
Phone: (919)-828-4161

Last Updated: June 10, 2026